January 28, 2008

[My Own Stuff] Halifax drop-in useless

The whole point of opening an account with Halifax was to avail of their drop in service, talk to a person, not to be told to ring up some number. I should be able to do both, get information off the drop-in centre (not that they are busy anyway) and be able to ring up them up for it. Plus the girl with the blonde hair with a dark coloured pony tail was really not helpful at all! They were very nice when we opened up an account, but we received not one statement at the end of the year. That girl was so gruff answering me (pity I did not get her name, I dropped in today, I should have talked to the other girl, not sure if it made any difference though). Absolutely useless.

Posted by whykay at January 28, 2008 02:17 PM