Whykay's happenings

WoW woes

So, came home on Friday, thinking I can chill out, and escape to a more virtual world of bashing foes in World of Warcraft and when I logged in, it was downloading a patch. Fine, nothing wrong with that, until the Prepaid time had run out.... message appeared, and I could not log in! WTF? Well, I knew the 1 month free play, plus 3 days extension had expired, but I paid a month in advance when I registered my credit card! Well, their account management page was down and what is worse, there was no support replying to anyone! Well, thanks to Jessibell for pointing out a solution and that their account summary page was down, but their other account management pages, like registering credit card details etc were still ok. So many folks were able to enter their details (again), including Mick and I, and we were able to continue on with our quests on Sat morning (it's that addictive!) . Well, more of the fact I paid for it, so I am getting my monies worth out of it!

But Blizzard should be ashamed of themselves, leaving so many people in the dark with no support over the weekend. And saying but we currently have no ETA for when they will be functioning again. while other players manage to resolve the issue! Just not good enough. This is a 24/7 365 days live game. And many folks are on it at any one time on their many servers. So doing a maintenance job with a big risk to breaking the system on Fridays is such a bad move. Especially if they are buggering off for the weekend, and some folks like to relax at home after a hard slug at work, and play a few hours online to get rid of stress. That's what I do.

Posted by whykay at April 4, 2005 12:12 AM